Privacy Policy
Effective date: October 11, 2026
Firefly Abroad ("Firefly", "we", "us") provides move-abroad planning software. This policy explains what information we collect, how we use it, and the choices you have. The short version: your planning data is yours, we collect only what the product needs to work, and we never sell your personal information.
Information we collect
- Account information — your email address and a hashed password. We never store passwords in readable form.
- Profile and planning data — the information you enter while using Firefly: questionnaire answers, display name, nationality, target move date, selected countries and cities, roadmap content, tasks, checklists, documents lists, budget entries, scouting trips, notes, and resource links.
- Payment information — payments are processed by Stripe. We never see or store your card number; we store only your Stripe customer reference and subscription status.
- Usage analytics — anonymous, aggregated page-view analytics (via Vercel Web Analytics) to understand how the product is used. This does not identify you personally.
- Feedback — if you submit feedback in the app, we store your message and the page it was sent from.
- Last active time — the date and time you last used the app, so we can check in with beta testers who have gone quiet.
- Beta applications — if you apply for the beta, we store your first name, email, the country and timeline you are considering, how you heard about Firefly, the campaign tags and referring page of the link you followed, and your IP address (used only to screen out automated sign-ups).
How we use your information
- To provide the product: generating your personalized roadmap, comparisons, and plans.
- To generate AI content: your questionnaire answers and stage inputs are sent to Anthropic's Claude API to produce your roadmap content. Anthropic processes this data to provide the service and does not use it to train models.
- To process payments and manage your subscription tier (Stripe).
- To send transactional email such as password resets.
- During the beta, to send testers a few short emails (getting started, a check-in, an invitation to a short call, and a note when the beta ends). Replies come straight to us.
- To quote beta feedback publicly, only with your written consent and only by first name, destination and year.
- To respond to support requests and improve the product.
What we do not do
- We do not sell or rent your personal information to anyone.
- We do not share your planning data with third parties except the processors named above.
- We do not send marketing email to your account address unless you opt in separately.
Cookies
We use cookies for authentication (keeping you signed in) and to remember onboarding progress. These are functional cookies required for the product to work; we do not use advertising or cross-site tracking cookies.
Data retention and deletion
Your data is retained while your account is active. You may request deletion of your account and all associated data at any time by emailing info@fireflyabroad.com. We will complete the deletion within 30 days.
Security
Data is transmitted over HTTPS and stored with access controls on infrastructure provided by Railway (application and database) and Vercel (web frontend). No method of storage is 100% secure, but we take reasonable measures appropriate to the sensitivity of the data.
Changes to this policy
If we make material changes, we will update the effective date above and, where appropriate, notify you by email or in the app.
Contact
Questions about this policy or your data: info@fireflyabroad.com